Privacy Notice
Effective Date: May 13, 2026 · Last Updated:
These policies apply to Full Presence Studio (web design services) and Restore (handcrafted candles), both operated by Latrilla Boyd based in Portsmouth, Virginia. By using this website or purchasing from us you agree to these terms.
PART 01 · PRIVACY NOTICE
Privacy Notice
Your privacy matters to us. This Privacy Notice explains what information we collect, how we use it, and your rights regarding that information. We keep this simple and honest because that is how we do everything.
1. Who We Are
This website is operated by Latrilla Boyd doing business as Full Presence Studio and Restore, located in Portsmouth, Virginia. Full Presence Studio provides web design services for helping professionals and service-based businesses. Restore offers handcrafted candles for therapists, counselors, chaplains, coaches, and other helpers.
For questions about this Privacy Notice, contact us at:
Latrilla Boyd
Full Presence Studio · Restore
2. Information We Collect
Information You Provide Directly
When you interact with Full Presence Studio or Restore we may collect information you provide voluntarily, including:
Name and contact information — email address, phone number, mailing address
Business information — business name, website URL, type of business
Payment information — processed securely through Stripe; we do not store your full card details
Project information — content provided through our questionnaires and copy workbooks
Order information — items purchased, shipping address, order history
Communications — emails, messages, and feedback you send us
Information Collected Automatically
When you visit our website, certain information is collected automatically through Squarespace and standard web technologies, including:
Device and browser information — browser type, operating system, device type
Usage data — pages visited, time spent, links clicked, referring pages
IP address and general location data
Cookies and similar tracking technologies — see Section 6 for details
Information We Do Not Collect
We do not collect sensitive personal information such as Social Security numbers, government identification, health records, or financial account details beyond what is necessary to process payments.
3. How We Use Your Information
We use the information we collect to:
Provide web design services and process your project
Process and fulfill candle orders and arrange shipping
Communicate with you about your project or order
Send order confirmations, shipping notifications, and receipts
Respond to your questions and customer service requests
Send occasional emails about new services, products, or relevant updates — only if you have opted in
Improve our website, services, and products
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Ever.
4. How We Share Your Information
We share your information only when necessary to provide our services:
Service Providers
We work with trusted third-party service providers who help us operate our business. These include:
Squarespace — website hosting, e-commerce platform, and form submissions
Squarespace Payments — secure payment processing for web design services
HoneyBook — project management, proposals, contracts, and invoicing for web design clients
USPS — shipping and delivery of Restore candle orders
Google — analytics and business tools
These providers have their own privacy policies governing their use of your information. We recommend reviewing them if you have concerns.
Legal Requirements
We may disclose your information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the unlikely event that Full Presence Studio is sold or transferred, your information may be transferred as part of that transaction. You will be notified of any such change.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
Web design client information — retained for the duration of the project and up to 3 years after completion for business records
Order information — retained for up to 7 years for tax and business record purposes
Email communications — retained for the duration of our business relationship
Website analytics data — retained per Google Analytics and Squarespace default settings
You may request deletion of your personal information at any time by contacting us at [Your Email]. We will honor deletion requests to the extent permitted by law and our legitimate business needs.
6. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device.
Types of Cookies We Use
Essential cookies — necessary for the website to function; cannot be disabled
Analytics cookies — help us understand how visitors use our site (Google Analytics)
Preference cookies — remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our site you consent to our use of cookies as described here.
7. Your Rights
You have the following rights regarding your personal information:
Access — request a copy of the information we hold about you
Correction — request that we correct inaccurate or incomplete information
Deletion — request that we delete your personal information, subject to legal requirements
Opt-out — unsubscribe from marketing emails at any time using the unsubscribe link in any email
Data portability — request your data in a portable format where technically feasible
To exercise any of these rights, contact us at hello@fullpresencestudio.com. We will respond within 30 days.
8. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
SSL encryption on all pages of our website (https)
Secure payment processing through Stripe — we never store full credit card numbers
Limited access to personal information on a need-to-know basis
No method of transmission over the internet or electronic storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@fullpresencestudio.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Notice from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
For significant changes, we will provide additional notice such as an email notification to customers with active accounts.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us:
Latrilla Boyd
Full Presence Studio · Restore
hello@fullpresencestudio.com
Response time: within 24–48 business hours